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Amazon Alexa

Amazon’s Alexa smart assistant seems to be everywhere. Since it was first announced in 2014 with the original Amazon Echo speaker, the voice assistant has gained thousands of new “skills” and comes in a variety of form factors – from miniature speakers to ones with a video camera and a touchscreen. Alexa has been integrated into a wide range of devices including cars, fridges, smartwatches, lights, and security cameras.

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Emma Roth
Amazon’s AI training deal with the NYT has a big price tag attached.

The deal, which includes access to the NYT, The Athletic, and NYT Cooking, will have Amazon paying $20 million to $25 million per year, according to a report from The Wall Street Journal. In May, the NYT said Amazon will use its content to train AI models and bring article summaries to Alexa.

I tasked Alexa Plus with tackling my to-do list — it was hit or miss

Alexa Plus’ new agentic AI capabilities are ambitious and show promise, but too often, I had to finish the job myself.

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24 hours with Alexa Plus: we cooked, we chatted, and it kinda lied to me

My first impressions after one day with Amazon’s smarter, more conversational, generative AI-powered assistant.

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Jennifer Pattison Tuohy
When in Rome, this Echo speaks Roman.

The new Echo Dot Rome Limited Edition will respond to the command “Alexa, speak Roman,” with some colorful expressions in the city’s local dialect.

The €89.99 smart speaker is designed to celebrate the city of Rome, and features eye-catching artwork by Italian artist Ale Giorgini highlighting St. Peter’s, the Colosseum, and the Trevi Fountain.

The smart speaker with Italian flair is only available in Italy and has been released in honor of Rome’s Jubilee.

The Echo Dot Rome is the first European limited edition Alexa, according to Panos Panay.
The Echo Dot Rome is the first European limited edition Alexa, according to Panos Panay.
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Allison Johnson
“Alexa, sing the song.”

I always enjoy Pablo Rochat’s delightfully unhinged projects whenever they cross my social media feeds and this one is no exception. It appears to be a work in progress, and really needs no further explanation but I will make two notes: 1) the tiny hats! 2) watch to the end for a great reaction.

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Wes Davis
Amazon says ‘hundreds of thousands’ now have access to Alexa Plus.

An Amazon spokesperson gave the figure to Reuters, adding, “...of course, some are employees and their families, but the overwhelming majority are customers that requested early access.”

However, Reuters says it found no evidence of Alexa Plus in the wild when searching “dozens of news sites” and social media.

Update May 17th: Amazon Spokesperson Eric Sveum emailed this statement to The Verge:

It’s simply wrong to say that Alexa+ isn’t available to customers—that assertion is false. Hundreds of thousands of customers have access to Alexa+ and we’re constantly inviting more customers that have requested Early Access.

reuters.com

[reuters.com]

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Richard Lawler
Amazon laid off about 100 people in the team behind Alexa, Echo, and Zoox.

As reported by Reuters, the job cuts in its devices and services group were part of a “regular business review.” CNBC noted the company has laid off 27,000 employees since the start of 2022, with cuts impacting this group in 2022 and 2023.

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Jay Peters
Alexa Plus now has more than 100,000 users.

CEO Andy Jassy shared the stat on today’s earnings call, reports TechCrunch. Given how many Alexa-enabled devices are out there, though, that’s still probably a pretty low number, relatively.

The AI-powered assistant officially launched to a “small number” of customers at the end of March.

How tariffs will change your gadgets

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Jennifer Pattison Tuohy
Amazon joins Apple, Google, and Samsung in accepting Matter test results for its Works With program.

Now, instead of having to go to every platform individually to ensure their product works with each platform, manufacturers can submit their Matter-certified devices to the Connectivity Standards Alliance Interop Lab and get approved for all four smart home platforms in one go.

This should hopefully speed up the process of getting Matter devices onto shelves.

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Jennifer Pattison Tuohy
Your Amazon Echo will soon send all your voice recordings to the cloud, even if you told it not to.

On March 28th, Amazon will disable an optional privacy setting that kept your voice recordings local on some Alexa-powered smart speakers.

Here’s a rundown on the changes and what you can do about it if you own an Echo Dot (4th gen) speaker, Echo Show 10, or Echo Show 15 smart display.

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Jennifer Pattison Tuohy
Amazon to introduce premium Alexa-powered hardware.

Panos Panay told Bloomberg they’re re-engineering Alexa devices for Alexa Plus with new designs and materials, new silicon with edge processing, and better sound. There will also be a new “signature” tier, with the first devices arriving this fall.

He confirmed upgrades to Echo Frames and Echo Buds are coming and hinted at AR glasses and a new “wrist-worn device.” He didn’t rule out a home robot or a smartphone but said they’re focusing on gadgets “that matter the most.”

All this bad AI is wrecking a whole generation of gadgets

We were promised multimodal, natural language, AI-powered everything. We got nothing of the sort.

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Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

After nearly 20 years at Microsoft, Panay was ready to dive in.

With Alexa Plus, Amazon finally reinvents its best product

The new voice assistant has been a long time coming, but it won’t get here all at once.

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Jennifer Pattison Tuohy
Alexa Plus is much easier to chat with.

I grabbed a few minutes with the new Alexa at Amazon’s event and was impressed. Gone is the need for “Alexa speak.” Instead, I created a morning wake-up routine just by talking about what I wanted, and controlled several smart home devices without knowing their names or locations.

Of all the new features Amazon announced for the voice assistant, talking to Alexa and having it reliably understand you is easily the biggest improvement.

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Todd Haselton
We can’t try Alexa Plus ourselves in the demo area.

We’re down on the demo floor now, and we were hoping to try out the new AI-powered assistant. There are six rooms, one with a Fire TV and the rest with Echo Show 21 screens. But all the demos are being run by Amazon reps.

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Brandon Widder
Alexa engagement continues to grow.

That’s according to Amazon’s new devices and service chief Panos Panay, who just took the stage at Amazon’s big Alexa event in New York City.

The engagement metrics he’s referencing are a little unclear, but he says customers used Amazon’s virtual assistant 20 percent more in 2024 than they did in 2023.

Image: Chris Welch / The Verge
Amazon Alexa event live blog: all the news from the keynoteAmazon Alexa event live blog: all the news from the keynote
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Jennifer Pattison Tuohy
We’re on the ground at Amazon’s event.

The show is set to start at 10AM ET. We’re in a (chilly) line outside, waiting to get live blogging. Follow along for all the big announcements.

Selfie of Jennifer Pattison Tuohy and Chris Welch standing outside a building with an Amazon sign.
Image: Jen Tuohy / The Verge
What to expect from Amazon’s big Alexa event this week

A smarter Alexa, new Echo hardware, and a lot of Panos Panay. We’re pumped!

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