William Joel | The Verge The Verge is about technology and how it makes us feel. Founded in 2011, we offer our audience everything from breaking news to reviews to award-winning features and investigations, on our site, in video, and in podcasts. 2025-02-26T15:49:34+00:00 https://www.theverge.com/authors/william-joel-2-2/rss https://platform.theverge.com/wp-content/uploads/sites/2/2025/01/verge-rss-large_80b47e.png?w=150&h=150&crop=1 William Joel <![CDATA[How to hide faces and scrub metadata when you photograph a protest]]> https://www.theverge.com/21281897/how-to-hide-faces-scrub-metadata-photograph-video-protest 2025-02-26T10:49:34-05:00 2025-02-26T10:49:34-05:00

While showing up at a protest can demonstrate your opinion to the world, you may not want your face — or the faces of other protesters — to be included, especially when there is the possibility that authorities will collect and use that information (as they did for tracking movements during COVID-19 social distancing). As a result, many consider it vital to obscure the faces of people in any photos you may post on social media and other online sources.

What follows are some strategies for removing facial features from your photos. Of course, you can open up your images on a desktop or laptop using Photoshop or Preview to blur or scrub, but we’re going to assume you aren’t carrying around a laptop with you. So with mobile in mind, you still have some solid options.

What needs to be done

When removing faces, you want to use a method that can’t be reversed. It is possible to de-blur a photo, especially using neural networks. It’s not possible to completely reverse the blurring, since it is lossy (in other words, some data will be permanently lost), but a lot can be “restored.” So why take the risk? Painting over faces, or using mosaic blur techniques, will prevent any possibility of reversing the effect.

You also want to remove any and all metadata from your images. They can carry GPS location, timestamps, and details about the type of phone used — basically, lots of things that can be used to pinpoint where you were and when.

Edit out faces

While there are a plethora of apps that will help blur or cover faces and remove metadata for both iOS and Android devices (some of which I mention below), there are ways you can do both without using a third-party app.

First, you can use your built-in photo editor to individually block out faces. On iOS, open Photos, tap on your photo and select the Edit option (at the bottom of the screen). Tap on the Markup icon in the top right of the screen. With that, create solid circles or squares to block out faces. If you have an iPhone that’s series 15 or later with iOS 18.1 (or later), you can also use the Clean Up feature to erase a face: in the photo you want to change, tap Edit and then Clean Up (an eraser icon). Circle the faces you want to obscure, and tap Done.

Android also has a native markup tool — in the Photos app, select the photo, tap on the Edit tool (second from the left on the bottom) and choose Markup (second from the right on the bottom). You can then use the center-bottom Pen tool to scribble over anything you want to cover. You can also (if it’s available on your phone) use the Magic Eraser to erase or camouflage a face: tap on the Edit tool, select Magic Eraser, and circle the face you want to obscure.

Remove metadata

You then want to get rid of the metadata. When you take a photo on your device, meta is going to be attached automatically. The easiest way to avoid this is to take screenshots of your photos so that meta and geotagging won’t carry over. Also make sure to view your photo fullscreen, and ensure you don’t have any notifications or other identifying features in the screenshot.

The same can be done for video. On an iPhone, instead of just using the Camera app, start a screen record while you’re making your video, and use that recording instead. On most Android phones, you can use the Screen record app found in your Quick Settings.

Third-party apps that hide faces & remove meta

Recently, there have been a plethora of apps that will help hide faces and remove metadata for both iOS and Android devices. You may find it easier to use one of these.

For example, encrypted messaging app Signal has a face-blurring tool that is incorporated into its Android and iOS versions.

There are also grassroots efforts like Image Scrubber, which you can use in a browser on your device to upload images to blur and scrub, and then to save the anonymous version back to your device. This is great because it works on all devices, mobile and desktop. 

If you already use apps to edit and enhance photos, you might be able to use those to blur as well. Apps like Glitche (iOS) and Glitch Lab (Android) let you pixelate over selected areas, and Trigraphy (iOS) lets you create mosaic effects.  If you want to take photos now and remove the meta later, you can use the apps mentioned above or photo apps like Halide (iOS) and Snapseed (Android).

In the end, the method you choose will depend on how much work you want to do during or after the fact. For me, I would take photos, edit them in the phone Photo app, take a screenshot — and then delete the originals. Because if your device is unlocked and you have the originals sitting there, then you may have done all that work for nothing.

Update February 26th, 2025: This article was originally published on June 5th, 2020, and has been updated to account for changes in software.

]]>
William Joel <![CDATA[CrowdStrike outage Blue Screen of Death photos from around the world]]> https://www.theverge.com/24202037/microsoft-crowdstrike-outage-blue-screen-error-photos 2024-07-19T14:37:09-04:00 2024-07-19T14:37:09-04:00
Blue Screens of Death in Indira Gandhi International Airport. | Photo by Kabir Jhangiani / NurPhoto via Getty Images

A faulty update from cybersecurity provider CrowdStrike is responsible for a global IT outage leading to some truly unique imagery of blue screens. From the screens in Times Square in New York to airports and banks globally, this outage has everyone seeing blue.

If you have a photo of a Blue Screen of Death and want to share, please reach out! We’ll be updating this post as images come in.

USA: Major IT Outage Hits Banks, Airlines, Businesses WorldwideUSA: Major Microsoft IT outage hits globallyUSA: Major Microsoft IT outage hits globallyMajor IT Outage hits banks, airlines, businesses worldwideAUSTRALIA-IT-TECHNOLOGYGlobal IT Outage Disrupts Flights, CommutesGlobal IT Outage Disrupts Flights, CommutesUAE-COMPUTING-CYBERSECURITY-COMPANY-OUTAGEMajor IT Outage hits banks, airlines, businesses worldwideGlobal IT Outage Affects Airlines, Banks And Retailers
]]>
William Joel <![CDATA[Dear Roku, you ruined my TV]]> https://www.theverge.com/24188282/roku-tv-update-motion-smoothing-turn-off 2024-07-04T10:00:00-04:00 2024-07-04T10:00:00-04:00

Roku has made my TV unusable.

On June 6th, my TCL TV’s Roku OS was updated to version 13.0.0. Ever since, on everything I watch, there is motion smoothing — a TV and film purists’ deepest nightmare. There is no way to turn it off.

In the updated OS, Roku added a feature called Roku Smart Picture, which, according to its release notes, “automatically improves picture quality dynamically as users stream.” While Roku doesn’t explicitly mention motion smoothing, or what Roku calls “action smoothing,” the update has made it so that I and many others with Roku TVs see motion smoothing, regardless of whether the picture setting is Roku Smart Picture or not. My TV didn’t even support motion smoothing before this. Now, I can’t make it go away.

If you’re someone who doesn’t notice motion smoothing or doesn’t particularly care about it, imagine if, suddenly, your ebook updated so all the fonts were three times as large. Or if your phone decided all video and audio would be played at 2x. Some folks might prefer that, but it should be a choice. Forcing a device to change how a user experiences content that is different than what is expected, with no means to revert or disable the change, is bad. That should be obvious.

Not long after the update rolled out, other Roku TV owners (mainly TCL, but Hisense, too) began posting about the issue in Roku’s community forum and on Reddit. Since I work at The Verge, I told our team about my issue. We reached out to Roku for comment and got no response. We wrote about the problem. Commenters on that post agreed: it sucks. Still, there was radio silence from Roku.

Shipping software can be challenging, especially if you’re shipping updates to a multitude of different devices. QA should catch issues, but sometimes they don’t, and a bug is shipped. It happens! So, in moments like these, it’s important to have strong customer support and to be responsive and communicative. What you probably should avoid is weeks of customers flagging the same issue with no meaningful feedback or updates. Possibly even more important, your support infrastructure shouldn’t be difficult to navigate or have their own bugs that hinder their use. In this case, there’s both.

Unlike my TV’s new picture setting, Roku’s customer support experience has been anything but smooth. I ran into technical issues sending a community moderator my information. The DM button was missing and then magically appeared the next day. Then, I couldn’t send a message, getting an error that my message contained invalid HTML (it did not). I was even told I had “reached the limit for number of private messages that you can send” even though I was never able to send a message to begin with. When I did finally get through, the response I got offered no solution — and barely made any sense.

This whole experience strikes me as something truly wild. If you’re in the business of making a product that plays movies and shows, you should be aware of how divisive a feature like motion smoothing is, as well as how filmmakers feel about it. If your slogan is “happy streaming,” making streaming hell is a bad look. 

With so many competing companies and products in the streaming world, brand loyalty is something every company should covet. Again, bugs happen! We all experience irritating technical issues with apps, sites, and devices. But usually, a brand wants to address those quickly to keep their customers feeling like they are a priority in fear of losing them to any of the many other similar services out there. 

It’s possible that, right now, a team is working on a fix. But I’m not holding out hope: it turns out that this isn’t the first time there’s been an issue with motion smoothing. In 2020, on the same Roku community forum, almost the exact same issue happened to a different group of TCL TVs. The very last comment, posted by a user named DigitalFirefly in 2022, is short and bleak: “I’m still having this issue, I wish they would fix this already.” Me, too, DigitalFirefly. Me, too.

Roku didn’t respond to requests for comment at the time of publish, but we will update this article with any responses we receive.

So, I’m not holding out hope that this will be resolved soon. Because it wasn’t in 2020, and it hasn’t in the last three weeks. Instead, I’m in the market for a new TV, maybe a dumb one that I will never have to connect to the internet. So if you have any recommendations, please share them in the comments.

]]>
William Joel <![CDATA[Making It Work 2021]]> https://www.theverge.com/120547/making-it-work-2021 2021-08-23T10:00:00-04:00 2021-08-23T10:00:00-04:00

The Verge presents a second edition of Making It Work, a special issue about how small businesses and creators have found clever and creative ways to adapt to the current climate and get paid. Whether it’s taking farmers markets online, becoming a tour guide on TikTok, or moving bike part sales from Amazon to the real world, these are stories about how the internet has enabled scrappy underdogs and thoughtful problem-solving.

]]>
William Joel <![CDATA[Go watch this amazing montage of 100 3D animations reimagining the same moment]]> https://www.theverge.com/2021/6/22/22545131/animation-100-3d-renders-clinton-jones-pwnisher 2021-06-22T10:50:23-04:00 2021-06-22T10:50:23-04:00

A man carries a heavy backpack through a war-ravaged city. A medic pushes a zombified corpse on a stretcher toward an ambulance, as an ominous building with a logo for “Harvest Corp” sits in the background. Then we’re on a bright, vibrantly colored alien world whose surface is a shallow liquid, where an astronaut pulls on a wire dragging a vehicle behind them. 

That’s just the first 30 seconds of nearly 11 minutes of strange, beautiful, and imaginative worlds all created based on the same original animation. The video was assembled by Clinton Jones, aka pwnisher, who challenged animators to create their own 3D animated scene based on a bare-bones animation he created. The video rounds up his 100 favorite clips.

The premise behind the challenge is to take the initial animation by Jones and have as many artists as possible re-envision it. Jones’ animation is a side view of a person walking, leaning forward, taking large (slightly theatrical) steps. The ground extends into the background under a large orb (a planet? Giant hot air balloon? Up to you!). From that, artists are challenged to make something original. What is that large orb in the background? What is causing the character to struggle walking forward? Each animation has its own explanation.

The results are simply mesmerizing. Every couple of seconds, we are transported to another artist’s take on a reality based on the original animation. If you’re a fan or familiar with popular 3D rendered art found on Instagram from artists like Beeple or The French Monkey, you might not be surprised to see the amount of alien worlds or remixes of a cyperpunk-bladerunner-akira-like future. That said, they are all beautiful and painfully detailed. So much so that each really feels like a unique world hinting at a backstory that I would love to read or watch more of.

The real treats, though, are the animations that are truly unexpected. One riffs on the animation style most associated with Studio Ghibli. Another might actually be stop-motion (if it’s actually a 3D render made to look like stop-motion then it’s really cool). There’s a really incredibly animated fire-breathing dragon that I rewatched a few times and another surreal behind-the-scenes “green screen” take with a twist.

For those who are curious on what the rest of the unused 2,300 renders are like, you can watch all 2,400 rendered animations here. But just a warning, it’s two hours 44 minutes and 39 seconds long… Although it’s broken up into themes, fantasy, adventure, video games, and comics, so you can skip to a topic of interest or just sit back and watch them all.

]]>
William Joel <![CDATA[Lock it down]]> https://www.theverge.com/126883/cybersecurity-online-security-privacy-breaches 2021-06-08T11:00:00-04:00 2021-06-08T11:00:00-04:00

There are a lot of ways things can go wrong online. Password databases get breached, personal data gets leaked, and trackers pop up where we least expect them. We don’t like to dwell on the bad side of the internet because we want technology to be fun — but there’s a lot of hard, careful work happening to get you there.

So this week, we’re putting together a guide to protecting yourself online. Some of it is basic hygiene — how to set up two-factor authentication, how to block tracking pixels in your email, and so on — but there are also a few more exotic problems in the mix, like Dogecoin scammers or the quantum security apocalypse. Taken together, it’s a full-spectrum reminder of all the things that can go wrong on the internet.

Stay safe out there.

$( “.c-package-cover__title” ).append( $( “.c-entry-content > div” ) ); ]]>
Russell Brandom Grayson Blackmon William Joel <![CDATA[Ten years of breaches in one image]]> https://www.theverge.com/22518557/data-breach-infographic-leaked-passwords-have-i-been-pwned 2021-06-08T09:30:00-04:00 2021-06-08T09:30:00-04:00

This is a map of the internet’s biggest sources of breached data, from June 2011 to today.

The data is drawn from Troy Hunt’s Have I Been Pwned project (with minor adjustments), so you can click through to the site to see if you’re included. Each bubble represents a single breach, and as you scroll down, you’ll see them getting bigger and coming faster, until the sheer volume is overwhelming.

Crucially, they build on each other: if your favorite password didn’t leak out in the Dropbox breach, hackers could have gotten it from LinkedIn, Yahoo, or hundreds of others. (This, as you probably know, is why you need a unique password for each service.)

This isn’t a comprehensive list of every breach in history — it’s a safe bet we don’t know about some yet — but it’s a good survey of the login credentials available on the internet today. We’ve included a cumulative scale marker to give a sense of the full scope. We were a little surprised to find that the database contains more usernames than there are human beings alive on Earth. Of course, with more than 500 separate breaches, there’s ample opportunity for human beings to double up on leaked accounts but the scale of compromised information is still staggering.

We usually talk about breaches as isolated incidents, like a single point of failure with a specific cause and effect. But seen from this vantage, the story is less about any single company, and more about the all-consuming entropy of information online. Something is always breaking, some secret is always slipping out. The real work of cybersecurity is managing that entropy — building a raft of stability in a system where all credentials may eventually be breached and all protections may eventually break down.

You can view the full interactive version here.

]]>
Russell Brandom William Joel <![CDATA[This is a map of America’s broadband problem]]> https://www.theverge.com/22418074/broadband-gap-america-map-county-microsoft-data 2021-05-10T09:00:00-04:00 2021-05-10T09:00:00-04:00
!function(){"use strict";window.addEventListener("message",(function(a){if(void 0!==a.data["datawrapper-height"])for(var e in a.data["datawrapper-height"]){var t=document.getElementById("datawrapper-chart-"+e)||document.querySelector("iframe[src*='"+e+"']");t&&(t.style.height=a.data["datawrapper-height"][e]+"px")}}))}();
.vrg-map { margin-top: -75%; } .duet--article--lede .w-full { visibility: hidden; } @media(max-width: 785px) { .vrg-map { margin-top: -112.5%; } } @media(min-width: 1180px) { .vrg-map { width: 1100px; margin-top: -125%; } } main article #content #div-gpt-ad-desktop_feature_body_dynamic { display: none !important; }

If broadband access was a problem before 2020, the pandemic turned it into a crisis. As everyday businesses moved online, city council meetings or court proceedings became near-inaccessible to anyone whose connection couldn’t support a Zoom call. Some school districts started providing Wi-Fi hotspots to students without a reliable home connection. In other districts, kids set up in McDonald’s parking lots just to get a reliable enough signal to do their homework. After years of slowly widening, the broadband gap became impossible to ignore.

So as we kick off our Infrastructure Week series, we wanted to show the scope of the problem ourselves. This map shows where the broadband problem is worst — the areas where the difficulty of reliably connecting to the internet has gotten bad enough to become a drag on everyday life. Specifically, the colored-in areas show US counties where less than 15 percent of households are using the internet at broadband speed, defined as 25Mbps download speed. (That’s already a pretty low threshold for calling something “high-speed internet,” but since it’s the Federal Communications Commission’s standard, we’ll stick with it.)

Maps like this are important because, for much of the past decade, the scale of the problem has been maddeningly difficult to pin down. Most large-scale assessments of American broadband access rely on FCC data, a notoriously inaccurate survey drawn from ISPs’ own descriptions of the areas they serve. Even as the commission tries to close the broadband gap, its maps have been misleading policymakers about how wide the gap really is.

Instead of the FCC’s data, we drew on an anonymized dataset collected by Microsoft through its cloud services network, published in increments by the company over the past 18 months. If the FCC monitors the connections that providers say they’re offering, this measures what they’re actually getting. You can roll over specific counties to see the exact percentage of households connected at broadband speed, and the data is publicly available on GitHub if you want to check our work or drill down further. It’s not a perfect dataset, since device speeds can also be affected by bad routers or slow processors that have nothing to do with the underlying connection. But for better or worse, these are the speeds users actually experience, which puts the dataset worlds ahead of what you’d get from the FCC.

The disparity between FCC reports and the Microsoft data can be shocking. In Lincoln County, Washington, an area west of Spokane with a population just a hair over 10,000, the FCC lists 100 percent broadband availability. But according to Microsoft’s data, only 5 percent of households are actually connecting at broadband speeds.

Other areas stand out for the sheer scale of the problem. Nine counties in Nevada fall under the 10 percent threshold, covering more than 100,000 people and the bulk of the area of the state. Most of Alaska is a similar dead zone — understandably, given how rugged the state’s interior is — but similar gaps pop up in southwest New Mexico or central Texas.

Because it’s measuring usage, this data doesn’t distinguish between people who can’t buy a fast connection and people who simply can’t afford one, and in other places, you can see the connectivity problem as one more consequence of accumulated neglect. In Arizona, Apache County stands out as a long thin stripe in the northeast corner of the state, showing just 5 percent broadband usage. More than 70,000 people live there, most of them members of the Navajo, Apache, or Zuni tribes. According to the census, more than 23,000 of them are living in poverty, by far the highest poverty rate in the state. Across the border, San Juan County, New Mexico, shows 29 percent broadband usage, so the problem isn’t that the county is too remote or that the terrain is too difficult to manage. Apache County is simply poor, and the slow progress of the broadband buildout seems like a promise it will stay that way.

 

This story is part of Infrastructure Week

With the right eyes, you can even see the broadband gap as a dividing line for the US at large. Counties on the wrong side of the line are poorer and more remote, losing population even as the country grows. This is why there’s no broadband, of course: from a business perspective, building out fiber in Apache County is a losing bet. But the lack of fiber also stifles economic activity and makes young people more likely to leave, creating a cycle of disinvestment and decay that has swallowed large portions of our country.

In theory, this is a problem the federal government is getting ready to fix. President Biden has proposed $100 billion in broadband funding as part of the American Jobs Plan, more than twice what the FCC estimated would be necessary to bring broadband to 98 percent of households. But it will be a long walk from appropriating that money to actually laying fiber in places like Apache County. That road starts with taking a long look at the shaded parts of this map and thinking about what it will take to truly get them online.

Update 5:11PM ET: Updated to clarify the limitations of device-based speed measurements and its impact on the broader dataset.

$(".c-entry-hero__image").replaceWith($(".vrg-map")); window.addEventListener('DOMContentLoaded', (event) => { document.documentElement.classList.add('js'); let isAndroid = false; let isIOS = false; var userAgent = navigator.userAgent || navigator.vendor || window.opera; if (/android/i.test(userAgent)) { isAndroid = true; } if (userAgent.match(/iPhone|iPad|iPod/i)) { isIOS = true; } if (isIOS) { document.body.classList.add('ios'); } if (isAndroid) { document.body.classList.add('android'); } let vh = window.innerHeight * 0.01; document.documentElement.style.setProperty('—vh', `${vh}px`); }); ]]>
William Joel <![CDATA[Simon Stålenhag’s retro-futuristic art comes to life in his directorial debut]]> https://www.theverge.com/21573787/simon-stalenhag-music-video-duvchi-geronimo 2020-11-19T09:05:01-05:00 2020-11-19T09:05:01-05:00

Simon Stålenhag has been on a roll recently. Earlier this year, Amazon adapted his book Tales from the Loop into a series. Last month, he kickstarted a new book called The Labyrinth. Now, he’s making his directorial debut with the music video for “Geronimo,” a single off of Duvchi’s forthcoming album, This Kind of Ocean, for which he also made the cover art.

The video stars a robotic penguin-man (named Hector) playing an antique piano covered in artistic graffiti curiously sitting alone in a scenic quarry. Over the next few minutes, we are treated to a wonderful mix of the evocative visuals Stålenhag is known for and the melodies from Duvchi and singer Nadia Nair, who is featured on the track.

The video feels like a natural extension of Stålenhag’s style. Like his paintings, it offers a snapshot of a bigger world — taking a frame and expanding on it without ever losing the spark of imagination a still image can provide. One of the reasons Stålenhag’s works are so popular is that they let you fill in the blank. Yes, lots of his paintings are accompanied by stories written by Stålenhag himself, but they don’t need that. On their own, they’re so evocative that it’s easy to invent your own story. And “Geronimo” successfully takes that approach and adds to it. It’s more a painting in motion than an episode of Tales from the Loop.

“I’m thinking a lot [about] how to extend the timeframe of something. How can I keep it painterly, as static as possible, without making it boring?” Stålenhag told The Verge over Zoom. “It’s like a deal you’re making with the audience: if they believe they are going to get some explanation and they don’t get it, then they’re bored. But if you can negotiate this, why [the viewer is] spending time with this, I think you can do anything.”

“You could interpret it as being postapocalyptic or an ancient or timeless place”

Music videos, as it turns out, are the perfect medium for that kind of open-ended approach. “People don’t expect an explanation. It’s a nice arena to dip your toes into the water,” he said.

It’s easy to find yourself imagining a world in which “Geronimo” takes place. There’s something about the interaction of old machinery mysteriously built to interact with its surroundings that comes across as comforting and familiar. For me, it immediately recalled the worlds of Myst and Riven.

“You could interpret it as being postapocalyptic or an ancient or timeless place,” Stålenhag said. “Or, as the way I thought about it, this is actually the quarry in this little community. He could just walk out of the quarry and go down to the local pizza place.”

The combination of live action and CG helps sell the mix of nature and machine. Duvchi was the stand-in for Hector and actually played the piano to get a nuanced performance. As with so many of Stålenhag’s works, everything was made to feel aged. The piano, an actual antique discovered in a warehouse, was spray-painted by Stålenhag and Duvchi with tags meant to be from the late ’90s.

“There’s a lot of Easter eggs,” Stålenhag said. “There’s like the Nirvana logo on the top. I think the Sega logo is also on the lid.”

You can watch the video here and see more of the art made by Stålenhag for Duvchi’s This Kind of Ocean here.

]]>
William Joel <![CDATA[The Verge’s guide to Prime Day 2020]]> https://www.theverge.com/146029/amazon-prime-day-guide-tips-news-deals-sales-tech-gadgets 2020-10-13T07:30:00-04:00 2020-10-13T07:30:00-04:00

Amazon Prime Day 2020 is finally here. It’s the two-day window of time when Prime members get exclusive access to some of the year’s best deals on everything, including technology that rarely sees a discount. Normally held in July, this year’s Prime Day festivities were moved to October, likely due to the coronavirus pandemic. Now, Prime Day finds itself pushed closer to the biggest shopping holidays of the year: Black Friday and Cyber Monday.

Instead of showing you every slight price cut under the sun, we’re collecting only the best deals on products that we think you’ll love. From video games and 4K TVs to laptops and headphones, you’ll be able to get a big haul for less if you’re a Prime member. If you’re fast enough on the draw to get these deals, you might be able to check off quite a few items on your (and your family’s) tech wishlist.

BEST TIPS

TECH DEALS

]]>