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PSN is finally back after a huge outage

PSN has recovered from an outage that lasted for almost a day. The outage began on Friday evening.

PSN has recovered from an outage that lasted for almost a day. The outage began on Friday evening.

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Image: The Verge
Jay Peters
is a news editor covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.

PlayStation Network (PSN) has finally recovered from an outage that lasted for almost a day.

“PSN has been restored,” Sony says in a post from its @AskPlayStation X account. “You should be able to access online features without any problems now.” The post also points to Sony’s PSN status page and concludes by saying “Sorry for the inconvenience!”

The outage began Friday evening, and account management, gaming and social, PlayStation Video, PlayStation Store, and the PlayStation Direct website were all dealing with issues, the status page said at the time. For gaming specifically, Sony said that “you might have difficulty launching games, apps, or network features.”

Around when I first published this article at 7:28PM ET on Friday, a colleague wasn’t able to load their purchased digital games or see their friends, trophies, or even their online status on their PS5. At about 11:45PM ET that night, I tried to play Fortnite on my PS5, but the game showed an error message and wouldn’t let me log in. I was able to start my digital copy of Final Fantasy VII Rebirth, however.

Sony’s status website said that the issues started at 7PM ET, but Downdetector showed user reports starting to come in about an hour earlier at around 6PM ET. At the peak, Downdetector showed a bit fewer than 70,000 reports of problems.

Sony didn’t reply to requests for comment.

PSN had an outage that lasted for around eight hours back in October. It dealt with a partial outage in May, too.

Update, February 8th: Sony says services have been restored.

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