Spotify went down this morning, according to widespread user reports across the US and Europe, with issues preventing the platform from loading or streaming music. At 8:45AM ET on Wednesday morning, the Spotify Status account on X said it was “aware of some issues” affecting the service and that it was “checking them out.”
is a news writer focused on creative industries, computing, and internet culture. Jess started her career at TechRadar, covering news and hardware reviews.
At 10:39AM ET, Spotify said it was working to resolve the outage “as soon as possible,” and that “reports of this being a security hack are false.” Most users report that things are working again, and the number of reports has decreased sharply. Just after noon ET, Spotify posted an all-clear message, noting that things look much better now.
While most of the early outage reports were made in Europe, the issues have since escalated across the US. Downdetector is reporting a spike in US outages, and various colleagues at The Verge across the UK and US are currently unable to access the Spotify service. The outage map provided by ThousandEyes suggested the issues were impacting users globally.
The issues have affected the Spotify web player, desktop app, and iOS app. Some desktop users met with a black screen that refused to load entirely, while others could select songs, but not play them. Some songs were playable on iOS, but only if Spotify cached them before the outage.
Update, April 16th: Noted the service is working again.
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