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X fixed its broken notifications after an overnight outage

Users worldwide weren’t receiving alerts for new posts from accounts they’d requested notifications from for over 12 hours.

Users worldwide weren’t receiving alerts for new posts from accounts they’d requested notifications from for over 12 hours.

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STK160_X_TWITTER_2__C
Image: The Verge
Jess Weatherbed
is a news writer focused on creative industries, computing, and internet culture. Jess started her career at TechRadar, covering news and hardware reviews.

Some parts of the notification for X, formerly known as Twitter, have been down since Thursday afternoon, preventing users from getting an alert when certain accounts they follow have posted something new. User reports can be seen across Reddit, Downdetector, and X, and my colleagues at The Verge have noticed zero new notifications even with alerts enabled on accounts that have posted multiple times since yesterday.

We haven’t seen a public response or comment from X, but at around 11AM ET, the notifications appear to have resumed, based on our observations and reports across social media.

Outside of hindering updates from celebrities, influencers, or sports news breakers, busted notifications could disrupt essential alerts about local weather, public transportation, or government services.

While we confirmed some pings for user tags are working, users also reported not receiving notifications for new likes and followers for almost a day. In some instances, users said notifications appeared several hours after they should have been received.

It’s unclear what caused the issues. At 6:04AM ET on Friday, X owner Elon Musk posted that users “should be noticing some improvements to the quality of recommendations in your timeline.”

Update, May 9th: Noted the problem appears to be resolved.

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