TikTok is working again

TikTok is back online after a brief outage last night. Many people started reporting problems with the platform just after 11PM ET, noting that while TikTok wasn’t completely offline, it was definitely dealing with some kind of technical issues that impacted users trying to access the service and view video comments.

Based on reports from Reddit, Twitter, Bluesky, and looking at our own devices, some videos were able to load in TikTok’s mobile apps, but accessing other features like comments or switching between accounts wasn’t working reliably, leading some users to wonder if their accounts were banned. Trying to pull up the TikTok website, or even its support pages, displayed a message saying “An error occurred while processing your request” along with a reference code.

TikTok didn’t make any public acknowledgement about the outage or what was causing it. At the time, status pages for some of its service providers, like Akamai and Oracle, didn’t indicate any wider problems. Downdetector listed 44,000 reports at our last check before regular service was restored at around 12AM ET, so while it’s unclear what was behind the technical issues, at least everything was restored swiftly.

Update, June 3rd: The TikTok outage has now been resolved.